Terms & Conditions

Through SWANTWO.COM, explore a secure and personalized shopping experience. By making a purchase, you agree to our terms of sale and we require you to carefully read them. 

Protecting your personal data is our priority. 

1. Your privacy is important to us: We prioritize the protection of your personal data and comply with all applicable laws. Any information provided during your visit to our website or through the use of cookies is strictly used for order processing and management. 

2. Shop with confidence: Your data, such as your full name, home address, and email address, allows us to track your order history and provide personalized service, ensuring a seamless shopping experience. Rest assured, your personal data is only used by SWANTWO and we guarantee the security of this information, never selling or disclosing it to third parties. 

3. Enhance browsing experience with cookies: Like many online stores, SWANTWO.COM uses cookies to provide an exceptional online shopping experience for our customers. Cookies help us analyze navigation and purchasing behavior on our website, www.swantwo.com. 

Please note: By browsing www.swantwo.com, customers automatically consent to the placement of cookies on their computers. Customers can choose to accept or reject the installation of cookies on their computers at any time by configuring their browsers. (For more information about cookies, please refer to our Cookie Policy.)

Shipping, customs fees, and taxes:

1. Global shipping made easy: Wherever you are, we can ship to you worldwide. Please note that as the recipient mentioned in the delivery address, you are responsible for complying with customs regulations and any applicable import taxes or fees. 

2. Transparent shipping agreement: Once we hand over the goods to the carrier, the risk of loss and ownership transfers to the buyer. Our website, SWANTWO.COM, is intended for individuals with the legal capacity to enter into contracts and purchase products for personal use or as gifts. 

3. Please note: Extra customs fees may be charged when the purchased products arrive in the destination country/region. These fees are the responsibility of the recipient mentioned in the delivery address. Unfortunately, SWANTWO has no control over or estimate of these additional fees. Customs clearance may cause delays, which may exceed SWANTWO's delivery timeframe. 


1. Accurate representation: SWANTWO pays special attention to ensuring that our products closely match the descriptions and images displayed on our website, including style, color, etc. However, SWANTWO does not guarantee that the descriptions, photos, and other content on SWANTWO are entirely accurate. Technical reasons, printing, or digital photography differences are allowed within a reasonable range.

2. Perception of colors and styles: Due to individual computer settings and other technical factors, the perception of SWANTWO product colors and styles may vary.

3. Satisfaction guaranteed: If you receive a SWANTWO product that does not match the description, our only solution is to accept a full returd.

4. Accurate and complete information: While we strive for accuracy and reliability, SWANTWO is not responsible for the accuracy and/or completeness of product information on our website. By using SWANTWO.COM, you agree that our sole responsibility for any product sold on our website is the price of the ordered product. In no event shall SWANTWO, its management, employees, or representatives be liable for any special, consequential, or punitive damages related to the products sold.

Our goal is to provide you with the highest quality products and services while building a relationship based on trust and respect. If you have any questions, please feel free to contact our customer service team. Thank you for choosing SWANTWO, and we look forward to providing you with a pleasant shopping experience!

Contact Us: 7:00pm to 4:30pm Monday to Friday (EST)

Tel:+86 134 8988 5489

Company Address:Room 605, 6th Floor, Phase II Factory Building, No. 10 Jinzhou North Road, Jianxin Town, Cangshan

If you have any comments, questions about our policy or any other matter relating to privacy and security, please contact Customer Service:[email protected]